The SHIRO Membership Programme offers a range of rewards tailored to your membership tier.
Open to everyone, this programme is designed to make your shopping experience with SHIRO more enjoyable than ever.
Introduction to membership rewards
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Complimentary gift-wrapping
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Rewards at each tier
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Birthday rewards
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Free shipping on online orders
How the SHIRO Membership Programme works
Your membership tier will be assigned based on your purchases of the Calendar Year at the SHIRO official online/offline store worldwide. Purchases made overseas also count towards tier calculation, so please enjoy shopping at SHIRO flagship stores across the globe. At offline stores, please present the barcode on your Programme My Page to record your purchase history.
Your tier rank will be maintained until 31 December of the following year. Please claim your tier rewards before their expiry date.
Requirements and rewards at each tier
Registering as a member, the programme will commence automatically.
Upon reaching each tier, you may receive the rewards prepared for that tier and utilise the associated services.
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Birthday reward |
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- Purchases made only at the SHIRO official online/offline stores apply.
- Shipping fees, shopping bags, and gift boxes are excluded from membership tier calculations.
Introducing SHIRO Membership Programme rewards
Birthday reward
This reward is and can only be obtained through the SHIRO Membership Programme as a reward for purchases made during your birth month.
- Although the reward is granted upon reaching SILVER tier, it can only be used during purchases made in your birth month.
- Available once a year during your birthday month
ZERO FREESIA MIST HAIR MIST 28mL
This hair mist moisturises your hair while enveloping you in the fragrance of FREESIA MIST and PEAR.
A mini size of the “ZERO FREESIA MIST Hair Mist”, exclusively sold in Japan during spring 2025.
This item belongs to the ZERO COLLECTION series, born from a new approach to creation that avoids making new things.
Adding the limited-edition “PEAR” fragrance to SHIRO PERFUME’s ever-popular “FREESIA MIST” creates a bouquet of fresh flowers and fruit, enhanced by the rich, juicy scent of pear.
Natural ingredients like gagome kombu*1, yuzu*2, and white birch*3 provide deep moisture and shine.
Its compact size fits easily into a gift pouch, making it ideal for carrying with you.
*1 GAGOME extract / moisturising ingredient
*2 Yuzu fruit extract, Yuzu peel water / moisturising ingredient
*3 Betula Platyphylla Japonica Juice / moisturising ingredient
Complimentary gift
Please choose complimentary gift available only to Membership Programme at each tier.
- For in-store pickup, please check with our staff to confirm reward availability.
- Orders placed at the same time as applying for delivery of rewards will qualify for free shipping, regardless of the total amount.
SILVER tier rewards
GOLD tier rewards
Complimentary gift-wrapping
Available for use in our online store and directly operated shops.
At SHIRO, driven by our desire to protect finite resources, we offer reusable gift wrapping in the form of our “GIFT PAPER BAG” and “GIFT POUCH”.
- WHITE tier
- available once per year
- SILVER tier
- available once per year
- GOLD tier
- available three times per year
GIFT PAPER BAG
4£
Constructed from robust washable paper material, it maintains its shape well and offers excellent water resistance. Should soiling become a concern, gentle hand washing is possible. By incorporating an internal elastic band that secures the product and acts as a cushioning element, the use of additional padding material is reduced.
GIFT POUCH
2£
This gift pouch, slightly smaller than our S-size gift paper bag, was created from a desire to make gift-giving more casual and accessible. It is made from nylon fabric that is highly resistant to friction.
- Gift boxes are also eligible for the gift-wrapping service. However, availability will end once current stock is sold out.
Exclusively for online store
Free shipping on olline orders
Free shipping on olline orders available exclusively for online store purchases.
- SILVER tier
- available once per year
- GOLD tier
- available three times per year
How to join the programme
Registering as a member, the programme will commence automatically.
We will deliver information about new and recommended products, SHIRO Membership Programme rewards, and content about our craftsmanship via our email newsletter.
How to use / View purchase history
To make a purchase on the SHIRO online store, you will need to log in to your My Page (or register as a new member if you are not yet registered).
Your purchase history will be updated automatically once your order is completed.
Please present your membership screen from the official online store My Page.
Your purchase history will be reflected on your My Page within a maximum of 3 hours.
Important details regarding the programme
- Tier information will be reflected on your My Page within a maximum of 3 hours.
- The membership programme is subject to change.
- We’re unable to update past purchase history using receipts or other proof.
- The rewards and requirements follow the area where your membership is registered.
Contact Us
For any questions regarding the SHIRO Membership Programme, please contact us via contact form.




