SHIRO MEMBERSHIP

The SHIRO Membership Programme offers a range of rewards tailored to your membership tier.
Open to everyone, this programme is designed to make your shopping experience with SHIRO more enjoyable than ever.

Introduction to membership rewards

  • Complimentary gift-wrapping

  • Rewards at each tier

  • Birthday rewards

  • Free shipping on online orders

How the SHIRO Membership Programme works

Your membership tier will be assigned based on your purchases of the Calendar Year at the SHIRO official online/offline store worldwide. Purchases made overseas also count towards tier calculation, so please enjoy shopping at SHIRO flagship stores across the globe. At offline stores, please present the barcode on your Programme My Page to record your purchase history.
Your tier rank will be maintained until 31 December of the following year. Please claim your tier rewards before their expiry date.

Requirements and rewards at each tier

Registering as a member, the programme will commence automatically.
Upon reaching each tier, you may receive the rewards prepared for that tier and utilise the associated services.

Tier WHITE SILVER GOLD NAVY
Rewards
  • Complimentary gift-wrapping (one time)
  • Complimentary gift-wrapping (one time)
  • Free shipping on online orders (one time)
  • Complimentary gift (your choice)
    *Please note that availability may vary depending on stock levels.
  • Complimentary gift-wrapping (three times)
  • Free shipping on online orders (three times)
  • Complimentary gift (your choice)
    *Please note that availability may vary depending on stock levels.
  • Access by invitation only

Birthday reward
(valid once only on your birth month for SILVER or GOLD tier)

Requirement
  • Minimum of one purchase per year is required
  • 2 + purchases with an annual total amount of £90 or more *including tax
  • If both conditions are met
    ①3 + purchases with an annual total amount of £180* or more.
    *including tax
    ②At least one purchase must be made without selecting a paid shopping bag.
  • Purchases made only at the SHIRO official online/offline stores apply.
  • Shipping fees, shopping bags, and gift boxes are excluded from membership tier calculations.

Introducing SHIRO Membership Programme rewards

Birthday reward

This reward is and can only be obtained through the SHIRO Membership Programme as a reward for purchases made during your birth month.

  • Although the reward is granted upon reaching SILVER tier, it can only be used during purchases made in your birth month.
  • Available once a year during your birthday month

ZERO FREESIA MIST HAIR MIST 28mL

This hair mist moisturises your hair while enveloping you in the fragrance of FREESIA MIST and PEAR.
A mini size of the “ZERO FREESIA MIST Hair Mist”, exclusively sold in Japan during spring 2025.
This item belongs to the ZERO COLLECTION series, born from a new approach to creation that avoids making new things.

Adding the limited-edition “PEAR” fragrance to SHIRO PERFUME’s ever-popular “FREESIA MIST” creates a bouquet of fresh flowers and fruit, enhanced by the rich, juicy scent of pear.
Natural ingredients like gagome kombu*1, yuzu*2, and white birch*3 provide deep moisture and shine.
Its compact size fits easily into a gift pouch, making it ideal for carrying with you.

*1 GAGOME extract / moisturising ingredient
*2 Yuzu fruit extract, Yuzu peel water / moisturising ingredient
*3 Betula Platyphylla Japonica Juice / moisturising ingredient

Complimentary gift-wrapping

Available for use in our online store and directly operated shops.
At SHIRO, driven by our desire to protect finite resources, we offer reusable gift wrapping in the form of our “GIFT PAPER BAG” and “GIFT POUCH”.

WHITE tier
available once per year
SILVER tier
available once per year
GOLD tier
available three times per year

GIFT PAPER BAG
4£

Constructed from robust washable paper material, it maintains its shape well and offers excellent water resistance. Should soiling become a concern, gentle hand washing is possible. By incorporating an internal elastic band that secures the product and acts as a cushioning element, the use of additional padding material is reduced.

GIFT POUCH
2£

This gift pouch, slightly smaller than our S-size gift paper bag, was created from a desire to make gift-giving more casual and accessible. It is made from nylon fabric that is highly resistant to friction.

  • Gift boxes are also eligible for the gift-wrapping service. However, availability will end once current stock is sold out.

Exclusively for online store

Free shipping on olline orders

Free shipping on olline orders available exclusively for online store purchases.

SILVER tier
available once per year
GOLD tier
available three times per year

How to join the programme

Registering as a member, the programme will commence automatically.
We will deliver information about new and recommended products, SHIRO Membership Programme rewards, and content about our craftsmanship via our email newsletter.

How to use / View purchase history

Official online store

To make a purchase on the SHIRO online store, you will need to log in to your My Page (or register as a new member if you are not yet registered).
Your purchase history will be updated automatically once your order is completed.

Offline store

Please present your membership screen from the official online store My Page.
Your purchase history will be reflected on your My Page within a maximum of 3 hours.

Important details regarding the programme

  • Tier information will be reflected on your My Page within a maximum of 3 hours.
  • The membership programme is subject to change.
  • We’re unable to update past purchase history using receipts or other proof.
  • The rewards and requirements follow the area where your membership is registered.

Contact Us

For any questions regarding the SHIRO Membership Programme, please contact us via contact form.