Apology and Notice Regarding Suspension of Sales of "Fragrance Diffuser Glass Vase"

Thank you for your continued patronage of SHIRO.

We have decided to temporarily suspend the sales of the "Fragrance Diffuser Glass Vase," which has been on sale since February 28, 2023, due to the discovery that some products leak liquid when used.

 We sincerely apologize for any inconvenience this may cause.

※We will prepare a replacement product for the current one as soon as possible and make arrangements to start providing the product again. 

■Target Stores                                                                             

  • SHIRO Official Online Store
  • All Physical Stores of SHIRO                                                                                                     

■Target Products

Fragrance Diffuser Glass Vase 

If you have received a product that leaks liquid, please contact us through the following information. The refund will be made after confirming the situation.

<What to include in your email>
① Please write "Support on Fragrance Diffuser Vase" in the title
② Your name
③ Picture of receipt or Information of the date, store of purchase

【Please contact us with any further queries】
SHIRO customer support Email: info@shiro-shiro.uk

We will work to determine the cause of the problem as soon as possible so that our customers can use our products safely.

We sincerely apologize for this inconvenience.